Reference Services

The National Medical Library offer diverse electronic and print resources to provide support in finding information for research and curriculum needs. Reference staff are available to help library users find information through various online tools, and through public computers by providing access to online catalogs and other electronic information resources. Moreover, the reference section houses a collection of non-circulating reference books and periodicals.
Staff are available during regular NML hours to assist faculty and students and all other library members in using the collection, and to answer requests in person, by telephone and online. (Link to

Ask a Librarian

Ask librarian is an online reference service that allows users to submit questions about library collections and services or how to find information.

Remote Access

Remote online access to electronic resources and tools is available to all current University members. Your University email username and password is needed for authentication.

Study Carrels

Study Carrels are available to faculty and students for research and teaching support at the National Medical Library on the first floor.

Library Instruction/Information Literacy

The task of showing users how to use the library is also accomplished through formal classroom teaching, and through library tours and orientations. Formal instruction or information literacy sessions are offered to faculty and their students by trained library staff. Faculty can request sessions by contacting the reference desk or by filling out the library instruction session request e-form.

Course Reserves

Course Reserves is a service provided to faculty for placing assigned course materials on reserve for their students at the University Libraries. Course Reserves is especially useful when many students need to access an item that is rare, difficult to obtain, has only a few copies available, or is expensive to purchase. Faculty may place personal or library materials on Course Reserves by filling out the online ‘Request Course Reserves’ e-form, and should bring the materials to the Circulation Desk at the Library location specified in their request. Requests are processed immediately, depending on availability of the items. Students can then search online by the Professor’s name or the Course Name/Number.

Document Delivery

Document Delivery service assists faculty , postgraduate and under graduate students with their scholarly research by obtaining library materials unavailable in our collections. Requests may be made through the online document delivery e-form, and may include copies of journal articles, chapters in books, conference proceedings and other documents.

Request a Title for Purchase

Faculty and students may request books or other items for the library to consider purchasing if those items are not available in the library collection. Requests can be made by filling out the request for purchase e-form.

Oct 11, 2015